There aren't many books about panel discussions (other than mine!), so when Katrina Dudley's book, The Moderator's Handbook: A Comprehensive Guide for Facilitating Panels came on the market, I had to snap it up.

The Moderator’s Handbook is a thorough and highly practical guide for anyone who wants to approach panel moderation with intention, preparation, and professionalism.

In this episode, panel expert Kristin Arnold explains how emcees and panel moderators can partner effectively to deliver a seamless, polished event. She outlines how advance communication, clear role definitions, and coordinated transitions prevent awkward handoffs and keep the program flowing smoothly. When emcees set the stage and moderators facilitate a lively, audience-focused conversation, the event feels cohesive and professional. The result? A better experience for the audience and fewer surprises for everyone on stage.

In this episode, panel expert Kristin Arnold shares a rookie mistake that still makes her cringe: mispronouncing her panelists’ last names during introductions—even though she knew them well. She explains why getting names right is a core sign of respect and a key part of making panelists look brilliant and audiences feel valued. Kristin then walks through her simple system to avoid slip-ups: confirm pronunciation in advance, write names phonetically, practice out loud, double-check backstage, and honor each person’s preferred form. 

In this episode, panel expert Kristin Arnold shares how moderators can confidently handle hostile, aggressive, or confrontational audience questions. Rather than getting flustered, Kristin recommends staying calm, acknowledging the concern, and reframing the question into something constructive the panel can address. She also explains when to set boundaries, redirect unproductive energy, or intervene to protect the panelists and the audience experience. With the right techniques, even challenging moments can lead to clarity, insight, and meaningful dialogue. Learn more here.